Terms & Conditions

LUGGAGE

Your check in luggages (not more than 20kg one luggage per person) WRITE YOUR NAME, ADDRESS & Al FAJR HAJ SERVICE names BOLDLY on your luggages for identification (it is recommended to tie special identification ribbons). Hand carry luggage should not exceed 7 kg.

Food will not be provided in airports, during intercity transfers. Personal food demands will not be entertained. Special food for Infants, Old Age people or Medical patients will have to be arranged by Pilgrims himself.

Excess Baggage’s cost should be borne by the Hajis whose luggage’s exceeds 30kg.

Check-in and check-out of Baggage’s are sole responsible of Hajis. Company is not responsible for any loss of Baggage’s.

Immigration and customs clearance at Jeddah Airport or Madina Airport, takes nearly 3-4 hours (or more) to complete all formalities. SO KINDLY HAND CARRY SOME SNACKS / SHORT EATS/ WATER & YOUR MEDICINES. (All medicines should have doctor’s prescription and pharmacy bill).